Privacy policy

Privacy Statement
Your privacy is very important to Deli Tavola. We comply with privacy laws, ensuring that your data is safe with us and always used responsibly. In this privacy statement, we explain what we do with the information we collect about you through our online store, www.delitavola.com. If you have any questions or want to know exactly what information we keep about you, please contact Deli Tavola.

Processing Orders
When you place an order with us, we use your personal data to process it properly. We may share your personal data with our delivery service to ensure your order is delivered to you. We also receive payment information from your bank or credit card provider.
For this, we use your payment details, name, address, email address, phone number, and billing address. This is done based on your consent. We store this information until your order is completed and for seven years thereafter (in accordance with the statutory retention requirement).

Contact Form and Newsletter
With the contact form, you can ask us questions or make requests.
For this, we use your billing address, email address, phone number, and name and address details. This is done based on your consent. We store this information until we are certain that you are satisfied with our response.
You can subscribe to our newsletter, where you will read news, tips, and information about our products and services. You can cancel your subscription at any time. Every newsletter contains an unsubscribe link, and you can also manage this via your account.
Your email address will only be added to the subscriber list with your consent. We will keep this information until you unsubscribe from the newsletter.

Your Account
For certain parts of our web store, you must first register. You will need to provide information about yourself and choose a username. We will create an account for you, which you can log into using that username and your chosen password.
For this, we use your name, address, phone number, email address, billing address, and payment details. This is done based on your consent. We store this information until you delete the account.
We store this information so that you don’t have to re-enter it each time and so that we can contact you more easily if needed within the web store. You can update this information at any time via your account.

Advertising
We would like to send you advertisements about offers and new products or services. We do this via:
• Post
• Email
• Social media
• Phone
You can object to this advertising at any time. Each letter includes instructions on how to do this. Every email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also indicate this when we contact you by phone. You can also manage this via your account.

Location Data
Sometimes, our web store www.delitavola.com needs to know your location. We will ask separately for your permission, and we will only receive this information if you give us consent.
For this service, we use the navigation and location software on your phone, tablet, or computer. We have no control over what the creators of this software (such as Google Maps) do with the data. Therefore, always check their privacy statements as well.

Disclosure to Other Companies or Institutions
With the exceptions mentioned above, we will not provide your personal data to other companies or institutions, unless we are legally required to do so (for example, if the police request it due to suspected criminal activity).
Our web store includes social media buttons, which collect your personal data through these services.

Cookies
Our web store uses cookies. Cookies are small files in which we can store information so that you do not have to re-enter it. They also allow us to recognize when you visit us again.
When you first visit our web store, we show a notice with an explanation about cookies. We will ask for your consent for the use of these cookies.
You can disable cookies through your browser settings, but some features of our web store may not work correctly.
We have agreements with other companies that place cookies regarding their use, but we do not have full control over how they use the cookies. Therefore, please also review their privacy statements.

Security
The security of your personal data is very important to us. We ensure that your data is well protected with us. We continually adjust our security measures and remain vigilant about potential risks.

Changes to this Privacy Statement
When our web store changes, we will also need to update this privacy statement. Please always check the date at the top and review the statement regularly for updates. We will make an effort to announce changes separately.

Access, Modification, and Deletion of Your Data
If you have any questions or want to know which personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
• To get an explanation about which personal data we have and what we do with it
• To access the specific personal data we have
• To have any errors corrected
• To have outdated personal data deleted
• To withdraw your consent
• To object to a specific use of your data
Please make sure you clearly identify yourself so that we can be sure not to alter or delete the data of the wrong person.

Filing a Complaint
If you believe we are not assisting you correctly, you have the right to file a complaint with the supervisory authority. This authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).